Terms and Conditions of Service
1. Scope of Work
1.1. The services provided are limited to those explicitly outlined in the work proposal/quote.
1.2. Any work outside the defined scope may incur additional charges, including but not limited to:
- Additional labor hours
- Travel and accommodation expenses
- Equipment rentals
- Emergency or after-hours service calls
- Project management time
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2. Additional Costs and Exclusions
2.1. The following items are not included in standard service quotes unless explicitly stated:
a) Building and Structure:
- Building materials and repairs
- Ceiling tile replacement or repairs
- Cosmetic repairs and finishing work
- Services requiring licensed tradespeople
- Structural modifications or reinforcements
b) Electrical Systems:
- Electrical work of any nature
- Electrician services
- Electrical equipment and wiring
- Damages or complications arising from electrical issues
- Electrical system upgrades or modifications
c) Exhaust Systems:
- Modifications to exhaust hoods or ducting
- Additional appliance accessories or components
- System reconfigurations
- Components outside original work scope
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3. Liability Limitations
3.1. The Company shall not be liable for:
- Loss of business revenue or sales
- Delays in project completion
- Business interruption costs
- Consequential damages
- Damages resulting from pre-existing conditions
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4. Weather and Safety Conditions
4.1. The Company reserves the right to postpone or reschedule work due to:
- Extreme weather conditions
- Unsafe working conditions
- Equipment safety concerns
- Temperature-sensitive operations
- Conditions that may damage equipment or property
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5. Authorization and Payment
5.1. Work Authorization:
- A signed Work Authorization and Waiver may be required before work commencement
- Changes to scope require written approval
- Emergency work may require verbal authorization
5.2. Payment Terms:
- Deposits are non-refundable
- Pricing subject to change without notice
- Payment schedules as outlined in work proposal
- Additional work requires separate authorization
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6. Service Commitment
6.1. Our Pledge:
We are committed to:
- Protecting your property
- Reducing your liability exposure
- Enhancing safety compliance
- Maintaining professional standards
- Providing quality workmanship
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7. Scheduling and Changes
7.1. The Company reserves the right to reschedule work due to:
- Unforeseen circumstances
- Weather conditions
- Equipment availability
- Safety concerns
- Emergency priority cases
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8. Safety and Compliance
8.1. All work performed will comply with:
- Local building codes
- Safety regulations
- Industry standards
- Manufacturer specifications
- Environmental requirements
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9. Warranties and Guarantees
9.1. Service warranties are limited to:
- Workmanship quality
- Manufacturer warranty terms
- Industry standard practices
- Specified guarantee period
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This document represents the standard terms of service and may be modified for specific projects or circumstances. Additional terms may apply based on project scope and requirements.